Please take the time to read our Booking and Cancellation Policy before proceeding with your booking.

BOOKING APPOINTMENTS:

1) All initial consultations booked online require a non-refundable $150 deposit paid upfront at the time of booking. This deposit will be deducted from the scheduled fee on the day of your appointment.

2) All follow-up consultations booked online require a non-refundable $50 deposit paid upfront at the time of booking. This deposit will be deducted from the scheduled fee on the day of your appointment.

CANCELLATIONS:

Please allow 48 hours notice to cancel or reschedule your appointment.

Cancellations made with less than 24 hours notice will incur a 50% cancellation fee

If you do not turn up for your appointment at all, you will be charged the full 100% of the fee of the missed appointment.

Any pre-paid deposits made for appointments are non-refundable.

NON-PAYMENT FOR SERVICES:

All fees for your consultation are due on the day of service or within 7 days of your appointment.

Payment instructions are outlined on your invoice.

Any outstanding payments that are overdue for four (4) weeks will incur a $50 late payment fee. For each week thereafter, a $10 late fee per week will be applied.

If you are experiencing financial difficulties, please contact us info@deborahgibson.com.au and we can discuss options for your payment.

We hope this policy is a reminder of respect for both the patients who are waiting for appointments on the waitlist, and also for Deborah’s time.

Thank you for your understanding.